“ Overall great experience with service department. Everything was completed and delivered as promised on time. ”

“ I got right in at my appointment time, and Brian helped me figure out what services was needed. I checked in at 11am, and he estimated my car would be ready by 2:30pm, since I wasn't waiting. They had it ready an hour early, and texted me when it was ready. Despite it being a busy Saturday, I never...View More ”

“ I would like to recognize Laura Brewer, Guest Relations Manager at Toyota of El Cajon, for her outstanding customer service and professionalism. I had an issue that left me feeling frustrated, and Laura took the time to listen, understand the situation, and work toward a fair resolution. Throughout...View More ”

“ Erick is very detail oriented with his reasoning for the maintenance recommendations. He showed detailed pictures of what the technicians see and why it is necessary to perform maintenance recommendations. Furthermore, Erick goes out of his way to make Toyota El Cajon feel like home. Thank you...View More ”

“ Erick was amazing. He went over my car very thoroughly. I would definitely bring my car back here again. ”

“ Simo has been my service guy for years! He is the best. Always very professional and accommodating whenever my vehicle needs serviced. ”

“ Great service ”

“ The El Cajon service department is top notch! Great service and communication. Simo was a pleasure to work with. ”

“ Simo is very helpful and answered all my questions about my car issues. ”

“ I always have serviced my Highlander at Toyota of El Cajon, just today did a transmission fluid change, timely appointment scheduled and excellent customer service was provided by one of their best Assistant Service Managers Jonathan Barrett, thank you so much! Highly appreciated and recommended...View More ”

“ Lance did a great job explaining what was going to happen. He also alerted me to a recall that was due and explained about that too! ”

“ Good job Mark Anthony. Excellent service. Thank you... ”

“ Great experience! Edward was extremely responsive, knowledgeable and helpful. I had purchased my last two vehicles from CarMax due to their no haggle pricing and was very reluctant going to a dealer. There was no pressure whatsoever with this experience. ”

“ Frank is great! I have been coming here for 2 1/2 years now, since I got my new vehicle. I am very pleased with the service and every person I have worked with has been great. ”

“ I had a great experience at Toyota of El Cajon thanks to Jonathan! He provided excellent customer service, was friendly, professional, and very helpful throughout the entire process. He made everything easy and stress-free. I truly appreciate his attention and great attitude. Highly recommend...View More ”

“ The Service team was great. All my needs were met. I had a wonderful experience and will continue using Toyota Of El County. ”

“ My service manager, Eric, is the best. I’ve worked with him several times. He gets 5 +++ stars. I request him specifically each time I visit the dealership. All work done is top notch! ”

“ Anthony was courteous and informative. He took care of all my concerns and more. ”

“ Toyota of El Cajon is great. was super Helpful and Went above and beyond thank you Toyota ”

“ Ian was super nice and easy to work with, even thought we end up not buying the car from him personally. But he still deserve a 5* rating. Definitely will come back ”

“ I recently brought my car in for a recall service, and Erick was my service advisor. He was professional, courteous, and took the time to answer all of my questions. He made the entire process smooth and stress-free. I am very satisfied with the service I received and truly appreciate Erick’s...View More ”

“ He was very good, friendly explained everything very well ”

“ Great staff all around ”

“ I purchased a Base model Tacoma from this dealership in 2017, so it has been a 9 year relationship. 80,000 and all service performed here at Toyota of El Cajon. Great dealership. That's why its crowded. But they are super professional from greeter to advisor. My last Advisor was Jonathan. Excellent...View More ”

“ Jose, was very helpful and polite he took the time to explain what my vehicle was been worked on and how my extended maintenance contract works. ”

“ Great service. Erick was helpful in explaining the work that was being done. ”

“ Very helpful and good communication! ”

“ Erick was pleasant, informative and got me in and out in record time. I have worked with him before and enjoy his professional attitude ”

“ Customer service is great ”

“ A+ Customer service! ”

“ Amazing service! ”

“ Jose was very friendly ”

“ Hands down the best experience! It says a lot when you buy your third car from them! ”

“ Always a pleasant experience ”

“ Excellent service. Waiting is not that long and the facility is outstanding. No more car wash??? ”

“ Great service always, professional employees aiming to please, I would rate 5 stars, if free!! ”

“ Nice facility but nearly 3 hours for the Toyota Care 15K service is unacceptable. Basically rotate tires and check/top off fluids. My buddy recently had a knee replacement and the actual surgery took 1 hour. Why does it take almost 3 hours for a simple 15K service when you can get a complex knee...View More ”

“ Went to this dealership to check out a specific used truck. Photos online weren’t up yet for the vehicle, and the description mentioned some aftermarket additions. So I wanted to see it for myself. When I showed up to the lot and went to look at the truck, a salesman came out. After a quick once...View More ”

“ The sales person John gave my friend a real ride! Told her the car was hers, all the paperwork signed just needed to get the car back from the smog shop. After a week of back and forth guess what? Suddenly the car was sold to someone else! You can figure out the rest! ”